FREQUENTLY ASKED QUESTIONS
Questions worth answering.
A clear guide to the research-only scope and the practical details visitors ask about most often.
ANSWERS
Explore the essentials.
What does Shenzhen Peptide do?
Since its establishment in 2010, Shenzhen Peptide Biotechnology Co., Ltd. (S.P.B.) has focused on the synthesis and global supply of research-grade peptides.
Who can enquire or order?
We serve eligible laboratory researchers, research institutions, analytical teams and authorised business buyers. The intended use must remain lawful scientific or in-vitro research; products are not for patient care or human administration. Tell us the material, quantity, destination and required documentation.
What is the minimum research order?
Shenzhen Peptide supports a one-kit minimum order for eligible research purchases. Kit contents, quantity, availability, lawful destination and current pricing are confirmed before an order is accepted.
How is Shenzhen Peptide related to China Biotech Group?
Shenzhen Peptide is the official research-supply storefront within China Biotech Group. The group coordinates larger manufacturing, bulk and white-label programmes, while Shenzhen Peptide handles smaller research enquiries and wholesale supply. Project and documentation terms depend on the specific brief.
Do you guarantee the same purity for every lot?
No blanket purity result should be assumed. Request available batch-specific HPLC and LC–MS records for the exact material offered, and confirm the applicable specifications in writing.
Are products for human or veterinary use?
No. Products on this website are supplied for research use only and are not intended for human or veterinary consumption, diagnosis, treatment or self-administration.
What manufacturing capabilities are available?
Our full-service capabilities include solid-phase peptide assembly, preparative purification, lyophilisation, quality-control release assays, flexible packaging configurations, and integrated third-party logistics (3PL) support.
What batch documentation is available?
Available batch documentation includes HPLC purity analysis, LC-MS identity confirmation, sterility, and endotoxin tests. Request documentation for the particular lot and confirm which tests apply before ordering.
What if independent testing finds a quality issue?
If verified independent results by Janoshik show that a product falls below the agreed specifications—including the stated 98% purity requirement where applicable—we will provide a full refund or replace the affected products at no additional charge. Contact us with the lot and results so we can review the claim.
What are the shipping and order-protection terms?
Orders above US$700 qualify for free standard shipping. We provide customs-documentation support and monitor the shipment until delivery. If an eligible parcel is lost in transit, arrives damaged, is missing products or cannot be delivered because of a covered customs issue, we investigate and provide a full refund or replacement shipment at no additional charge. Confirm eligibility when ordering.
Can I view the factory tour?
Yes. Watch the full factory tour on the manufacturing page.
Do you supply wholesale research peptides?
Yes. Shenzhen Peptide supports laboratory, distributor, R&D and other lawful research-volume enquiries. Share the material, kit quantity, destination, packaging and documentation requirements so the team can prepare current wholesale pricing.
How do I get current prices?
Base prices shown are subject to change. Contact us for the most current rates and include the material, quantity and delivery destination.